Model Cancellation Form

Your right to cancel

If you are a consumer purchasing a ready-made artwork from us online, you normally have the right to cancel your order without giving any reason.

The cancellation period expires 14 days after the day on which you, or a person nominated by you, receives the artwork.

To exercise your right to cancel, you must inform us of your decision by a clear statement before the cancellation period expires. You may do this by email or by using the model cancellation form below.

You do not have to use this form to exercise your right to cancel.

Exceptions

The statutory right to cancel does not apply to goods that are made to your specifications or clearly personalised, including commissioned or personalised artworks made specifically for you.

The fact that an artwork is an original, unique or one-of-a-kind work does not, by itself, remove your statutory right to cancel a purchase of a ready-made artwork.

Returning an artwork

If you cancel after receiving the artwork, you must return it to us without undue delay and no later than 14 days after the day on which you informed us of your decision to cancel.

You are responsible for the direct cost of returning the artwork unless we agree otherwise.

Because original artworks may be valuable and fragile, we recommend that returned artworks are securely packaged and sent using an appropriate tracked and insured service.

Where possible, please reuse the original packaging. Use of the original packaging is recommended but is not a condition of exercising your statutory cancellation right.

Refunds

If you validly cancel your order, we will reimburse the payments received from you, including the cost of our standard delivery option.

If you chose a more expensive delivery method, we are not required to refund the additional cost above our standard delivery charge.

We may withhold reimbursement until we have received the artwork back or you provide evidence that you have returned it, whichever occurs first.

Refunds will normally be made using the same payment method that you used for the original transaction, unless expressly agreed otherwise.

We may make a deduction for any reduction in the value of the artwork resulting from handling beyond what is reasonably necessary to establish its nature, characteristics and condition.

These cancellation rights do not affect your separate statutory rights where goods are faulty, damaged, not as described or otherwise do not conform to the contract.

Model Cancellation Form

Complete and return this form only if you wish to cancel the contract.

To:
Alina Moroko trading as Mila Moroko
48 Aberleigh Court
10 Regal Walk
Bexleyheath
DA6 7BP
United Kingdom

Email: milamoroko@gmail.com

I/We hereby give notice that I/We cancel my/our contract of sale for the following artwork(s):

Order number: ______________________________

Artwork title(s): ___________________________

Ordered on: _________________________________

Received on: ________________________________

Name of consumer(s): ________________________

Address of consumer(s): ___________________________

Address line 2: ___________________________________

Address line 3: ___________________________________

Email address: ______________________________

Signature of consumer(s): ___________________

(only if this form is submitted on paper)

Date: ______________________________________